What some of our customers say……..

"Maxxim Vacations started as 2 people selling Ski packages in the local market and all work to prepare the packages was manual, tedious, laborious and often duplicated. Maxxim Vacations wanted to expand its business but realized it could not expand and be profitable and still do things the way they were being done. After an extensive search of different software options Maxxim Vacations chose ProTour.

ProTour allowed Maxxim Vacations to grow in a few short years to be the key player in the inbound tourism market of the Atlantic Provinces of Canada. ProTour provides the opportunity for Maxxim Vacations to expand its core business into Ontario and Quebec, leveraging our current investment in technology and human resources to increase our business while remaining efficient operationally. Maxxim Vacations through the use of ProTour can now focus on creating new product and building and supporting a client base, crucial to the success of any business."


"It's a great product that comes with excellent sales support. Everyone at InfoTree has been very patient with our slow start and we now see the results. I have no doubt that, once fully operational, ProTour is going to revolutionize the way we do business.”


"Based in Alaska, Explore Tours really appreciates the InfoTree team offering Net Meetings as part of their customer service plan. Across the miles, InfoTree can make adjustments to our ProTour system or demonstrate tools that may increase our efficiencies, without the additional expense of a staff person physically traveling to our office."


"Within days of basic training our booking agents are able to use ProTour. That is better than any other program I have seen, in the USA as well as Europe."


"ProTour is an approachable and windows-based reservation system that shortens training time, increases agent efficiency, and provides countless ways to monitor and manage a large number of bookings and accounts simultaneously.
As a new agent working with a virtually unknown niche in the travel market (windsurfing and kitesurfing adventure tours) I started my position with a lot to learn. There were all the new destinations, terminology of equipment I had never used before, helpless weather forecasting, and countless more small details that I was required to commit to memory so as to sound confident when a prospective guests called me to plan their dream vacation. I mention all of this because on top of all this, I was required to somehow navigate a decades-old Q&A based reservation system (blue-screen and all) to somehow piece together guests needs - including accommodations , equipment rental, ground transfers, insurance, requests and notes - and ultimately create a package to get them on their way out the door and on vacation.
It worked, but was certainly a lot more complicated than it really needed to be. Plus, once the package was ready, there was no way to even email a quote or invoice directly from the system, meaning manually typing emails, and to simply hope to avoid any (costly) human errors in the process. In fact, all of our printing required those clunky and visibly ancient tracker-feed printers with forms in triplicate. Simple web-based applications such as hyperlinks and product information pop-ups were not even close to being available, and in the end, we spent a lot more work and time per reservation.
Time has moved on since those days, and I have gone from an Agent to the Reservations Manager, and I was the person responsible for bringing ProTour into our office. Now that the transition has been made, I can hardly believe what we had to go through before. The energy and experimentation spent on establishing the path we would need to take with ProTour was a long and dedicated one, but I can't imagine working without the system.
To say that upgrading to a modern reservation system was a good business decision hardly conveys the true worth of the product. Since ProTour has appeared on the scene, we have been able to offer more complex packages, more customized programs, and more simplification than we could ever have hoped for. Plus, with some time spent creating custom invoices (both email and printed) we have been able to add more design elements, more destination-specific advisements, and a more efficient means of sending our documentation to our guests as well.
All of this means that as a company we have seen our profitability grow 10%, 15%, then 20%, and I know that the system is largely responsible. Basic math leads me to this conclusion: if you can send 3 inquiries for potential clients in the time you used to spend to send 1, the amount of inquiries-to-reservations will increase. And don't even let me get started on how great the accounting program to track bills and payments is...you'll see for yourself.
Happy sailing!"